Payments and Refunds

All purchases are made on your account page at https://account.lords-bot.com, in a secure checkout run by Stripe. Each purchase is a one-off payment. Nothing renews or charges you automatically.

What you can buy #

Log in at https://account.lords-bot.com. Your account page has:

• Add time: choose 1 month (30 days), 6 months (182 days) or 12 months (365 days), then click Buy time.
• Extra account slots: choose how many, then click Buy slots. Only shown on an active Full plan. See Plans, Account Slots and Licence.
• PC Mod: click Buy the PC Mod. See PC Mod.

Current prices are on https://lords-bot.com/#pricing. The final price, including any tax, is shown in the checkout before you pay.

Paying #

When you click a buy button, a Secure checkout window opens on the page. It shows what you’re buying, the subtotal, tax and total.

• Payment methods: you can pay by card. Apple Pay and Google Pay buttons are shown when your browser or device supports them, and Stripe’s Link may also be offered. Other payment methods may appear under or pay another way, depending on your country and currency.
• Currency: prices are in Australian dollars. Where available, the checkout can show the price in your local currency, with a currency selector.
• Tax: tax is worked out automatically. If it says Added with your address, enter your billing address to see the final amount.
• Promotion codes: if you have a code, type it in the Promotion code box and click Apply. Codes can’t be used on the Basic plan.

Your card details go straight to Stripe and are never stored by Lords Bot.

After you pay #

The checkout shows Payment received, and your account page reloads with the new time, slots or PC Mod key within a few seconds.

Some payment methods send you to your bank or wallet and back. When you return, the page shows one of these:

• Payment received. Your licence has been updated.
• Payment is processing. Your licence updates as soon as it clears.
• The payment wasn’t completed. You can try again.

If your time or slots don’t appear, contact us (see Refunds) with the email of your Lords Bot login.

Refunds #

Refunds are at our discretion. If we give a refund, we may reduce it for the time you have already used. Where the bot doesn’t work as described, we may choose to fix it, replace it or refund you. Your rights under the Australian Consumer Law are not affected. The full terms are in section 3 of the Terms of Service.

To ask for a refund, or for any payment problem, message staff on Discord or email justin@jdntech.au from the email address of your Lords Bot login.