Troubleshooting

Sign-in problems, connection errors and Windows warnings, and how to fix them.

• An Account Isn't Doing SomethingA checklist for when a game account runs but skips a task: status, settings, requirements, resources, schedule and the account log.
• Token Expired"Token expired" when signing in means your PC's clock is more than 5 minutes behind. Turn on automatic time and time zone, then sync.
• "Couldn't connect to the server"Lords Bot can't reach its server. This is a network problem, not a wrong password: usually antivirus web protection, a firewall or a proxy.
• Sign-In Messages and What They MeanWhat each message on the Lords Bot sign-in screen, the Register and Reset Password pages, and an account's login log means, and what to do.
• SmartScreen and Antivirus WarningsLords Bot is code-signed by JDN Tech Pty Ltd. How to check the signature, get past SmartScreen and stop antivirus from removing files.
• Lords Bot Won't OpenWhat to do when Lords Bot closes straight away, shows an error on start, or seems to run without a window.
• Import an Account with Its Access KeyImport a guest or Game Center account that the normal sign-in can't reach, using its IGG ID and access key.