Frequently Asked Questions

• Plans, Account Slots and LicenceWhat the Basic and Full plans include, how account slots and the free trial work, and what happens when your licence expires.
• How Do I Change My Plan?Switch between Basic and Full on your account page. Your remaining time is converted so you keep what you paid for.
• Payments and RefundsHow to buy time, slots or the PC Mod, which payment methods you can use, and how refunds work.
• PC ModAn optional add-on for the PC edition of Lords Mobile: a one-time purchase for one PC, which you can move with Reset HWID.
• Forgot Password or No Activation EmailReset your Lords Bot password from the bot or the account page, and get a new activation email if the first one didn't arrive.
• Can I Run Lords Bot on a Phone or Tablet?Lords Bot runs on Windows only, but you can check on it and control it from your phone.
• Can I Play My Account While the Bot Runs?Yes, but the game allows one sign-in at a time. How the bot steps aside when you sign in, how long it waits, and how to keep it off at set times.
• Can My Account Get Banned?Any third-party tool breaks the game's terms and carries a risk. Here are the settings that help your accounts look less automated.
• Is My Data Backed Up?Your accounts and settings live only on your PC. How to back them up safely, and why not to install in OneDrive or Google Drive.
• Supported Windows VersionsLords Bot needs 64-bit Windows 10 (1607) or later, or Windows Server 2016 or later.